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Q&A for movers
1. What about protection of my goods during transit?
Of course your goods are covered against breakage and damage during transit. But how much protection you are liable to receive against what price would largely depend on the carrier you choose. The coverage programs of moving companies vary according to their own specific customer services program. For instance, the two most popular programs are full value coverage or released rate liability. These are valuation options which you have to choose before shipment of your goods. There are of course federal laws and regulations and there are many limitations and exclusions. Remember valuation is not insurance – it is simply a tariff-based level which decides the carrier’s liability for the safety of your goods. For insuring your goods, you must consult your insurance company representatives, as some moving companies do not offer insurance for the goods carried.
2. What if I want to store some of my goods temporarily?
There are indeed many occasions when a customer may want to store goods for short or long term. There are many moving companies as well as exclusive storage companies who can offer this facility. Of course, there are charges applicable for such storage facilities and there are some very attractive discounts which are available both for long and short storage. Rates are payable on a month, or yearly basis, depending on the time period of storage that you need.
3. What about safety and security arrangements of these storage facilities?
Most modern storage facilities are today equipped with state of the art safety and security arrangements including 24-hour surveillance cameras, security guards, climate-proof units, etc. These units are also conveniently located in important cities and accessible 24-hours. You have the lock and key to your own storage unit so only you or your authorized representative can operate the storage unit. There are various sizes of such storage facilities available and you can choose one according to your need.
4. What about cleanliness and overall condition of these storage facilities?
Most storage units of reputed companies have very strict quality control standards which include regular termite and pest control programs, etc. The facilities are also climate controlled which ensures safety for your weather-sensitive items like books and furs. You could even store precious and expensive items like antiques, pictures and piano, etc.
5. Can a moving company safely move my domestic appliances?
Yes, the can but appliances need special packing which
moving companies are equipped to handle. Refrigerators, washers, dryers, and other electrical and mechanical appliances need special care for transportation like removing the moving parts, dismantling of many parts and servicing may be required prior to
move. Some gas appliances should be disconnected before they are packed. Most moving companies are adept in moving appliances however big and delicate they may be.
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